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privacy policy

PRIVACY POLICY

We are glad that you are visiting this site and using our services! We value every cooperation and every client, therefore we take the privacy of your data very seriously. We aim not only to handle and maintain your personal data fairly and legally, but also to communicate about it as transparently and clearly as possible.

Therefore, in this Privacy Policy we present:

  • what personal data we process about you
  • for what purposes we process them
  • on what basis we process them
  • how long we store
  • and other relevant information for you

Please read this document carefully because each time you visit https://stotieshostelis.lt/ website, regardless of the device you use for it, or by using our services, you agree to the terms described in this Privacy Policy. If you do not agree to these terms, we regret that you do not visit our website or use our content and/or services.

This Privacy Policy is subject to change without notice, so please check back each time you visit our website.

WHO ARE WE?

Our contacts:

If you are a person under the age of 14, you can contact us and use our services, but you may not transfer your personal data to us for direct marketing purposes (e.g. to subscribe newsletters), if you do not have the consent of your parents or other legal guardians.

WHY AND WHAT DATA DO WE COLLECT ABOUT YOU?

In order to administer the website and fulfill customer orders, when the customer orders without registration, we collect:

  • Name, surname
  • Telephone connection number
  • Email address
  • Company name and other additional information (we do not require this data, you can provide it at your choice).

In order to administer the website and fulfill customer orders, when the customer orders with registration, we collect:

  • Name, surname
  • Telephone connection number
  • Email address
  • Company name and other additional information (we do not require this data, you can provide it at your choice).

If you are the winner of contests, promotions or other games organized by us on social networks, we collect:

  • Name, surname
  • Telephone connection number
  • The address to which we send the winning prize.

In order to process your requests, inquiries, inquiries and complaints, we collect:

  • The name of the company, institution, organization you represent and your position
    • Email address
    • Telephone connection number
    • The content of the request, inquiry or complaint and the information related to this request
    • The ongoing communication.

For direct marketing purposes, in order to notify you of relevant information, news about ourselves and our services, we collect:

  • Name, surname
    • Email address
    • Telephone connection number.
  • If you decide to contact us (by e-mail, phone or message on social networks), we will record the fact of contacting us and may save the content of the communication together with your contact details and our responses.

Information about how you use our website features.

If you visit our website, we also collect information that reveals the specifics of the use of our services or automatically generated visit statistics. Read more about this under "Cookies".

You may choose not to provide us with certain information, but in this case we may not allow you to use our services because we will not be able to ensure their quality. We emphasize that we do not collect or process redundant personal data. All data we collect is necessary to ensure appropriate and tailored service delivery.

ON WHAT BASIS DO WE COLLECT THIS DATA AND HOW LONG DO WE STORE IT?

In order to conclude service and other contracts, fulfill our contractual obligations and administer our customers, we collect data:

  • in order to fulfill the contract (Article 6 1(b) of the Regulation)
    • fulfilling legal obligations (Article 6 1(c) of the Regulation)
    • having a legitimate interest (Article 6 1(f) of the Regulation)

We store this data for 10 years after the end of the contract, the date of the last cooperation or negotiations on the conclusion of the contract.

In order to administer the website and fulfill customer orders, we collect data:

  • in order to conclude a transaction (Article 6 1(b) of the Regulation)
  • having a legitimate interest (Article 6 1(f) of the Regulation)

We store this data for 3 years from the last day the customer used the services of the online store or the content of the website.

If you are the winner of contests, promotions or other games organized by us on social networks, we collect data:

  • in order to conclude a transaction (Article 6 1(b) of the Regulation)
  • having a legitimate interest (Article 6 1(f) of the Regulation)

We store this data until the transaction is completed.

In order to process your requests, inquiries, inquiries and complaints, we collect data:

  • having a legitimate interest (Article 6 1(f) of the Regulation)

We store this data for 10 years after the day of your last request.

We may collect data for direct marketing purposes:

  • with your consent (Article 6 of the Regulation 1(a))
    • having a legitimate interest (Article 6 1(f) of the Regulation)
    • Article 69 of the Law on Electronic Communications of the Republic of Lithuania. on a basis which provides that:

"a person who, in the course of providing services or selling goods, in accordance with the procedure and conditions established by the Law on the Legal Protection of Personal Data, receives e-mail contact data from his customers, may use these contact data for his own marketing of similar goods or services, if the customers are provided with a clear, free and easily implemented the possibility to object or refuse such use of contact data for the above purposes, when this data is collected and if the customer has not initially objected to such data use, with each message sent.

We store this data for 5 years from the date of receipt of consent, and when direct marketing is carried out in accordance with Article 69 of the Law on Electronic Communications of the Republic of Lithuania. – until the individual has expressed their disagreement with direct marketing. Do not forget that you can do this at any time by contacting us by email. by post info@stotieshostelis.lt

WHO DO WE DISCLOSE YOUR PERSONAL DATA?

We transfer your personal data only to reliable third parties and only in order to perform our services with high quality and to properly implement the goals of personal data processing. Specifically, your data may be transferred:

  • Google (Google Analytics and AdWords services), data is transferred to the USA. Data is stored under the Privacy Shield program, which you can read more about here;
  • Facebook, Inc. data is transferred to the United States. Data is stored under the Privacy Shield program, which you can read more about here;
  • For our partners providing electronic banking, electronic settlement and payment services, these are:
  • Paysera: read their data protection policy here;
  • PayPal: read their data protection policy here;
  • To our partners providing information technology, electronic communications, advertising, audit, legal and other services;
  • For state supervision and law enforcement institutions.

We will only provide all of these service providers with as much of your personal information as is necessary to perform the specific service.

HOW DO WE PROTECT YOUR PERSONAL DATA?

Yes, we take all reasonable steps to protect your information, but no internet transaction, computer system, or wireless connection is completely secure. And although we undertake to make every effort to protect your personal data, we cannot guarantee the absolute security of your personal data transmitted on our platform. By transmitting any information, you assume the risks associated with its transmission. After receiving your personal data, we will apply strict procedures and security measures in relation to such data.

YOUR RIGHTS

Each data subject, that is, each of you, whose data is processed in our activities, has the following rights:

  • Submit a request to us for confirmation as to whether we process data related to you and, if we do, request access to the processed data and related information;
  • Submit a request to us to correct or, taking into account the purposes of personal data processing, supplement incomplete personal data;
  • Ask to delete the information we have about you if we are using it illegally;
  • Submit a request to us to limit the processing of personal data, if you dispute the accuracy of the data or object to the data processing, you do not agree to the deletion of your illegally processed data, or you need the data in order to assert, fulfill or defend legal claims;
  • Submit a request to us to transfer (receive) those data that you have provided to us pursuant to a contract or with your consent and which we process by automated means, in a commonly used electronic form;
  • Disagree or withdraw previously given consent to the processing of your personal data, when these data are processed or intended to be processed for the purposes of direct marketing, including profiling, as far as it is related to such direct marketing;
  • Object to the use of personal data when it is done in accordance with our or third parties' legitimate interests;
  • Submit a complaint to the State Data Protection Inspectorate (see www.ada.lt).

If you no longer want your personal data to be processed for the purpose of direct marketing or if you have any other request or instruction related to the processing of your personal data, write us an e-mail. by post info@stotieshostelis.lt

Last update date: 16/08/2023

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